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*A few of the most common questions asked by our fearless Color Runners…

Do I need to be some sweet ole’ runner to do this?

Oh my goodness, NO.There are plenty of other great 5ks out there to test speed and performance. TheColor Runevent is all about a color crazy day with friends and family. You can run, walk, crawl, or cartwheel if you wish!

How do I register?

Online registration only. We do not take registration onsite. We acccept Alipay, Paypal and online bank.

Registration deadline?

till sold out

Based on previous experience, this event sells out fast. So grab your spot before it's gone!

I didn't receive the registration confirmation email, what should I do?

First of all, please make sure you input correct email address when completing the registration form. Incorrect email address will stop you from receiving anything from us.

please check your junk email box to see if the confirmation email is there.

If nothing found, contact us at info.cn@thecolorrun.com, let us know your name, email, and ID number (Chinese ID or Passport #), we will resend your the confirmation email.

If I did not register, can I still join the run on the event day?

Sorry, you cannot. In order to ensure the running experience, only registered Color Runners will be allowed on the run course on event day.

What is included with my The Color Runregistration?

Classic Kit Includes: The Color Run™ Entry,The Color Run™ T-shirt, Headband, Lei, Happy Tattoo, Finisher Medal, The Color Run™ Color Powder and Drawstring Bag.

Deluxe Kit Includes: All Items In The Runner Packet, Flower Hair Clip and The Color Run™ Sunglasses.

Note:

Actual T-shirt Design Will Be Revealed Before The Event.

The Colors Of The Color Powder, Sunglasses, Bandana Will Be Randomly Distributed.

Is The Color Run safe?

The health and safety of our participants and our employees has always been at the forefront of our minds and actions. As a professional events company with highly vetted policies and processes, we conduct thorough testing to ensure the safety of our materials and their application. The Color Run has hosted more than 500 global events with more than four million participants and is committed to staging safe and secure events.

Will there be Medical Support on site?

Yes, definitely! It will be by the finish area. If for any reason you don’t feel well, please go to the medical tent for help. And you can always go to the event staff and volunteers for help.

Will there be The Color Run merchandise for sale onsite?

Yes, the event merchandise tent will be located at the start area.Cash only.

What is the inspiration behind The Color Run™?

The Color Run 5k is the first paint race of its kind and was inspired by several awesome events, including Disney’s World of Color, Paint Parties, Mud Runs, and Festivals throughout the world such as Holi. We wanted to create a less stressful and untimed running environment that is more about health and happiness!

Can I run with a jogging stroller and my kids?

On one condition…if you are prepared to be one of the hippest moms/dads on the planet! As long as they are cute and like to have fun…all kiddos under 1.2 meter can run with an adult FREE of charge and do not need to register! Parents need to prepare white Tshirt for kids under 1.2 meter.

Can I run with my dog?

For the safety of our runners and animal friends, we do not allow animals at any of our races :-(

Is there an age limit for younger runners?

No age limits! If they can cover (running, jogging, walking, strolling) the 5 KM of The Color Run™ course, they can absolutely do The Color Run™ 5k! Remember though, kids taller than 1.2 meter will need to register and have a race bib!

How strict is the “white clothing dress code” for the start of the event?

As long as runners wear shirts that are mostly white, you are totally good. They can include team logos and any other image you see fit. Shorts/pants don’t need to be white. It is really just more fun to run starting in white and ending, well…. COLORIFFIC !!!!!

Will the color ruin clothes or running shoes?

The “color” does mostly wash out after the event. As with anything dirty, the sooner you wash it the better. We suggest wearing items that you wouldn’t mind getting colorful. If you would like to preserve the color in your running shirt, spray it with vinegar and iron it. If you wash your shirt….the color will eventually come out. For FULL color cleaning ideas and tips, please CLICK HERE !

Do you have “cleaning stations” at the finish after party?

There are public restrooms at the Finish Area where you can do a basic clean up. It is actually pretty fun to see people still colored up around town after The Color Run™ event. It is like a badge of honor!

How does the color affect the inside of cars?

Most people bring towels for the insides of their cars, just in case. It’s like driving home from the swimming pool in your swimsuit.

Are cameras and phones safe to have in the color zones?

If you want to get shots right in the midst of the color we recommend covering cameras/phones with plastic wrap.

Is The Color Run™ timed?

The Color Run™ 5k is not a timed event. Runners tend to take their sweet time out there and we realized no one really cares about their speed :-) We suggest self-timing for anyone desiring a finish time.

Are there refunds?

If an event is held as advertised, we cannot issue refunds. The logistics of setting up and planning the event make it impossible.

Can I transfer my registration to a friend?

Transfer is possible, but must be completed before the transfer deadline and must through the Active registration system. Any transfer outside of Active system is not allowed nor accepted.

Transfer Deadline: 5PM on the Friday two weeks before the event date or when the event is sold out.

Registration transfer process:

1.Log in to myevents.active.com

2.Click “Transfer registration”under your The Color Run registration

3.Enter recipient email address in Email address field and Confirm email address>>>Click Submit

4.Complete registration form and finish the payment, transfer only accept credit card payment

5.Once the recipient has accepted and completed the payment of transfer, the original registrant will be cancelled and refunded (transfer fee CNY30 will be deducted automatically from the refund). The original registration fee is not refunded until the new participant accepts and completes the transfer process.

What is the registration deadline?

The registration on Active system will close on the Wednesday of the Event, at 12 PM, OR when the event is sold out. Usually The Color Run event sells quite fast. We suggest the color runners to register early before all slots are gone.

What if I have a super sweet question that isn’t answered here?

Please email info.cn@thecolorrun.com and we will provide you with an answer.

WHAT IS THE COLOR RUN?

The Color Run, also known as the Happiest 5k on the Planet, is a unique paint race that celebrates healthiness, happiness, and individuality. Now the single largest event series in the world, The Color Run has exploded since our debut event. We have more than tripled our growth, hosting more than 225 events in 35+ countries in 2015.

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